Morale is the acceptance and willingness to contribute to organizational objectives and is important because people tend to. Staff morale is the collection of attitudes and feelings an employee has in the workplace. Scholoar part time mother teresa womens university kodaikanal keywords abstract the attitudes, feelings and emotions of employees play a vital role in determine their performance and behaviour. When its low, people drag themselves into work and lack motivation, which can lead to conflicts, poor performance and loss of revenue.
Worker morale and effort iza institute of labor economics. Table 27 correlations of employee morale with other measures within the. The investigations aim at defining the broad social sentiments shared by the general population of industrial employ. It is an attitude of an employee towards their jobs, superior and their organization. It deals with conceptual explanations of employee morale, nature of morale, characteristics of morale, features of morale, approaches to morale, assumptions. When employees are positive about their work environment and believe that they can meet their most important career and vocational needs, employee morale is positive or high. So it is an overall attitude of an individual or group towards all aspects of their work e. A person in the service of another under any contract of hire, express or implied, oral or written, where the employer has the power or right to control and direct the employee in the material details of how the work is to be performed.
This increased quality of work and productivity can help a company reduce its costs. It deals with conceptual explanations of employee morale, nature of morale, characteristics of morale. The benefits of employee motivation go beyond just keeping employees happy at work and increasing employee morale. Employee morale is a complex concept because theres so many factors that affect it. Like employee motivation, you cant give an employee. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. Employee morale and productivity, employee morale and. An employee at the company says staff morale is low due to the lack of job certainty in the future. The definition and measurement of employee morale this paper discusses briefly some of the theories concerning the structure of morale and, in particular, reports the results of three separate research investigations. Morale is defined by various terms from different standpoints. Apr 29, 2019 employee morale can be defined as the overall attitude, outlook and satisfaction that people have in the workplace. Employee morale or workspace morale is the morale of employees in workspace environment. How you can boost employee morale in your workplace. It describes the level of favourable or unfavorable attitudes.
Employee engagement matters to both the employee as well as the organization. Employee engagement the solution to engagement and retention issues is the ability of the manager to truly understand what is in the hearts and minds of their employees. Dec 29, 2016 employee morale is expressed as the depiction of the employees attitude, emotions, satisfaction and overall point of view towards their organization. In russia, identifying the factors that contribute to employee morale is particularly. Article employee engagement a culture change author melanie allen, managing director of people results ltd an activity or an initiative, it is a change in culture a change in how leaders lead, what they do and the decisions they make. Employee morale and productivity human resource management it is established in many theoretical studies that employees who are satisfied with work culture of organization are more productive and there is a specific association between productivity and morale. This dissertation is submitted for the degree of doctor of philosophy. Motivation and morale relationship and differences. In this lesson, youll learn more about morale, why its important, and what factors can influence it. Morale definition, characteristics and significance mba. An exploratory study abstract despite unanimous agreement in the existing literature that morale influences employee performance, no welldefined measure of morale exists.
It is also important to differentiate morale and motivation. This is followed with a presentation on the importance of morale in organisations, the causes of low morale and how to deal with low morale. Morale and productivity high morale, high productivity but this is not supported by any specific research. Employee morale is expressed as the depiction of the employees attitude, emotions, satisfaction and overall point of view towards their organization. The relationship between leadership and employee morale in. High morale is the result of jobsatisfaction which is again the result of motivational attitude of the. Nature, significant and measures to improve morale. Team unity has no significant effect on employee morale and employee retention. How to detect and correct low employee morale before it spreads. Nov 27, 2019 employee morale describes the overall outlook, attitude, satisfaction, and confidence that employees feel at work.
Morale is an indicator of the attitude of employees towards their jobs, superiors and the organization. Employees can utilize contract agreement provisions to impede the attainment of the organizational goals and objectives. This emotional commitment means engaged employees actually care about their work and. Employee morale refers to an attitude of satisfaction with a desire to continue and strive for attaining the objectives of an organization. Morale is the mental attitude of individual or of a group, which enables the employee to realise that the maximum satisfaction of his drives coincides with the fulfilment of the objective or the concern. If low morale or negativity grab hold, and becomes the culture, it can break the.
Managements capability to leverage employee engagement strategies is essential in an organization. The right dialogue can motivate employees to stick around and not just be part of the change, but help drive it. It only emphasized the influence of economic factors on employee turnover, and little about non economic factors. Thus, motivation takes into consideration the individual differences among the employees, and morale of the employees can be increased by taking those factors into consideration which influence group. Venkatachalam associate professor pg and research department of commerce gtn arts college dindigul. When an employee feels secure and is able to satisfy his personal motives independent of the attainment of organisational objectives, he may not attach any significant importance to his job efforts, though his morale may be quit high. Thus, motivation takes into consideration the individual differences among the employees, and morale of the employees can be increased by taking those factors into consideration which influence group scenario or total work settings. Morale is a byproduct of the group relationships in the organisation. Morale in general sense is referred to willingness to work. Morale definition, characteristics and significance. Morale is the term usually applied to armed forces during wartime and to sports and athletic teams. Employee morale and motivation essay example graduateway.
Motivated workers also stay focused and work more productively and effectively to meet goals and obtain the rewards and recognition they seek. An employee that is satisfied and motivated at workplace usually tend to have a higher morale than their counterparts. The responsibility to assess a potential employer falls into the lap of each prospect to which a mosaic of information from friends, family, public financial reporting, professional associations and academic resources would assemble. Effectiveness of employee morale and its impact on. Part of effective productivity is thought to be directly related to.
For a group of employees morale, according to a popular usage of the word, refers to the overall tone climate or atmosphere of work, perhaps vaguely sensed by the members. In military situation morale means enthusiasm to accomplish the assigned task or espritdecorps in sports it may mean self confidence of a team, in education it may be the eagerness to learn by students, in business it is. It refers to team spirit and cooperation of people for a common purpose. Morale and culture culture is the personality of an organisation, it is deeply rooted and taken for granted. It is not the accountability of the hr department nor is it an initiative or a. Employee morale describes the overall outlook, attitude, satisfaction, and confidence that employees feel at work. Sep 19, 2010 morale is the term usually applied to armed forces during wartime and to sports and athletic teams. Description of the emotions, attitude, satisfaction, and overall outlook of employees during their time in a workplace environment. You can improve employee morale by showing your appreciation in simple ways, such as rewarding an employee by saying, job well done, or, thank you for the good work. Thesis submitted to the faculty of the institute of social. When employee morale is high, productivity and performance increase. As a grouplevel term, morale is akin to the affective climate of an organization. The concept of morale is heavily used in domains in which collective effort and energy are essential for accomplishing extraordinary goals or delivering critical services.
Culture guides emplyees on how to think,feel and act. They would send us boxes of goodies which was a huge morale booster. Larry flippo defines morale as a mental condition or attitude of individual and groups which determines their willingness to cooperate. Former servicemen and women in colchester have helped boost the morale of british troops fighting in the gulf. Long used by the military as a missioncritical measure of the psychological readiness of troops, high morale has been shown to be a powerful driver of performance in all organizations.
In military situation morale means enthusiasm to accomplish the assigned task or espritdecorps in sports it may mean self confidence of a team, in education it may be the eagerness to learn by students, in business it is associated with the desire to achieve the goals. Straka, 1993, the lack of a consistent definition or. The last section concludes with the gap to be addressed through this study. The relationship between employee morale and employee productivity pdf. Employee morale is defined as the attitude, satisfaction and overall outlook of employees during their association with an organization or a business. Employee morale is a term that is often used loosely by professionals and laypeople.
Increased morale makes an employee happier and more productive, and higher productivity leads to higher performance and increased customer satisfaction. The impact of changing management practices on the morale. Why employee morale mattersespecially now by lynn cowart. Employee morale can be defined as the overall attitude, outlook and satisfaction that people have in the workplace. Employee sense of morale is a key component of organisational culture. In order to solve the problem of employee turnover, enterprises can adopt the following countermeasures. Morale is often referenced by authority figures as a generic value judgment of the willpower, obedience, and selfdiscipline of a group tasked with performing duties assigned by a. Improving employee engagement and achievement in work by optimizing job design by optimizing job design, employees can feel a sense of achievement, so as to reduce the turnover rate 16. It is felt by the management that if the morale of the employees. Morale and motivation are related but not the same.
The impact of changing management practices on the morale of contact centre workers dr ben hardy, soas, university of london dr tanya alcock and dr jon malpass, research and innovation, bt technology, services and operations introduction the way people feel about their work affects their performance. Its importance has been realized by the management only in recent years. Morale meaning in the cambridge english dictionary. Our study develops a robust measure of morale and focuses on the factors that influence morale among russian workers. Employee engagement is the emotional commitment the employee has to the organization and its goals. Morale definition is moral principles, teachings, or conduct. Put simply, employee morale is the culmination of job satisfaction, life outlook, and attitude. Boosting employee morale means that people will take more pride in their work, effective ways of improving morale most people thrive on feeling appreciated. Morale is how your employees feel about coming to work everyday, how they approach their assigned tasks, and their attitude about the direction the company is taking. Oct 04, 2016 employee morale is a complex concept because theres so many factors that affect it. Employee morale within an organization has a direct impact on the satisfaction level of its customers and the companys ultimate success. Employee morale is the relationship that a particular employee or a group of employees have with their work and the organization they work for. It is proven to have a direct effect on productivity.
Oct 25, 2018 the benefits of employee motivation go beyond just keeping employees happy at work and increasing employee morale. The impact of changing management practices on the morale of. Morale is a commonly used term both in business and society but the concept of morale is relatively poorly defined and understood. High employee morale means that employees are happy, and this is reflective in the kind of work they produce. Morale refers to employees shared attitudes toward and identification with the elements of their job, working conditions, fellow workers, supervisors, and general management. While motivation is an individual concept, morale is a group concept.
382 218 440 756 20 1295 138 616 447 811 790 581 1011 188 508 982 511 609 473 358 228 802 223 584 969 1153 1088 992 67 821 857 1468 478 128 871 103 401 1337 1074 917 560 176 197 334